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Google Calendar
Use calendar data in the call flow when the agent needs to work with appointments and scheduling information.
Connected AI
Your AI Phone Agent should know what your business already knows
Connect the phone conversation to the systems where your customer, appointment and operational data already lives.
CasaTelecom
App & CRM Integrations
CasaTelecom's integration tools are designed around a simple idea: the AI should be able to use useful business information without forcing your team to copy data between a phone call and another application.
- Cloud-based call handling
- Works with the wider phone system
- Designed for real business workflows
How it fits
App & CRM Integrations
CasaTelecom's integration tools are designed around a simple idea: the AI should be able to use useful business information without forcing your team to copy data between a phone call and another application.
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Google Sheets
Use spreadsheet rows as a lightweight source of business information. This can be useful for lists, records and operational data that your team already manages in Sheets.
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SupaBase, NocoDB and MySQL
Connect structured application data and databases to the phone workflow. The agent can use retrieved values during a call and send captured information back through the configured tool.
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A tool is more than a link
The useful part of an integration is what the AI can do with the returned data. A caller can provide an identifier, the agent can look up the matching record, and the conversation can continue with that context instead of making the caller repeat information.
Built to connect
Phone calls are only useful when they reach the next step.
That is why CasaTelecom keeps calling, routing, AI agents and connected business data in the same platform. You can start with one part and add the others as your workflow grows.
- AI Phone Agents for conversations
- Virtual numbers and IVR for entry points
- SIP/WebRTC phones for your team
- Connected apps and databases for context
Example call flow
Caller → number → AI → business data → transfer
1Customer calls your business number
2AI understands the request
3Tool checks the relevant data
4AI answers or transfers the call
Questions
Common questions
Which integrations are currently available?
The current site offering lists Google Calendar, Google Sheets, SupaBase, NocoDB and MySQL.
Can the agent update data?
The platform is designed for tools that can read and update connected business data according to the configured operation and permissions.
Do I need a CRM specifically?
No. Databases and business data sources can also be connected.
Explore the platform
Related services
Next step
See how this fits your business.
Create an account or contact us if you want to discuss a specific phone workflow.