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Choose how phones ring
The platform supports simultaneous ringing, sequential hunt-style routing and round-robin distribution.
Team calling
Make sure the next available person gets the call
Ring several phones at once, try people in sequence, or distribute calls around a team instead of relying on one extension.
CasaTelecom
Ring Groups
Ring groups are useful when a department has more than one person who can answer. CasaTelecom lets you combine ring strategies with AI and the rest of the cloud phone system.
- Cloud-based call handling
- Works with the wider phone system
- Designed for real business workflows
How it fits
Ring Groups
Ring groups are useful when a department has more than one person who can answer. CasaTelecom lets you combine ring strategies with AI and the rest of the cloud phone system.
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Set a fallback
If nobody answers, you can define what happens next. This is especially useful when a ring group sits behind an AI Phone Agent or IVR.
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Useful for sales and support
A shared destination can keep calls moving when individual availability changes, without forcing customers to call several people.
Questions
Common questions
Can multiple phones ring at the same time?
Yes. Simultaneous or blast ringing is one of the listed ring strategies.
Can ring groups work with AI Phone Agents?
Yes. The current service description specifically describes combining ring groups with AI assistants.
Explore the platform
Related services
Next step
See how this fits your business.
Create an account or contact us if you want to discuss a specific phone workflow.