✦
AI Phone Agents
Answer inbound calls, handle outbound conversations, use instructions and transfer callers when a person is needed.
AI voice assistant →Ai Phone Agents
that do more than answer calls.
CasaTelecom brings AI Phone Agents, business numbers, call routing, SIP/WebRTC phones and connected business data into one cloud platform.
180+countries covered
99%uptime SLA
60msaverage latency
24/7expert support
AI call flow ready
Incoming call+1 514 …
AI understandsAppointment request, Reservation, ...
Connected toolsGoogle Calendar, Whatsapp, Email, CRM, ...
Tools permissionRead, Create, Update, Remove
Next actionAgent create the Appointment, update your CRM,
send whatsapp msg, send email to manager, ...
send whatsapp msg, send email to manager, ...
let the AI handle the conversation while your phone system and business data stay connected.
Services
Complete Ai Phone Assistant.
Create your Ai Phone Agents, routes, numbers, phones and apps/crm integrations.
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Smart Call Transfer
Send calls to external numbers, SIP extensions, ring groups, IVR destinations or conference rooms.
Call routing →◉
App & CRM Integrations
Let your AI use business information from Google Calendar, Google Sheets, SupaBase, NocoDB and MySQL.
Connected AI →☎
Virtual Phone Numbers
Use business numbers as the front door to AI agents, IVR, ring groups and team extensions.
DID numbers →☷
IVR
Build structured menus with keypad or voice input, routing rules, time-of-day logic and fallback destinations.
Interactive voice response →⌕
SIP & WebRTC Phones
Give staff a browser phone, SIP softphone or IP desk phone connected to the same cloud system.
Business phones →◌
Ring Groups
Distribute calls across teams with simultaneous, sequential or round-robin ringing and fallback rules.
Team calling →◎
Conference Rooms
Host phone-based meetings with PIN-protected rooms, internal extensions and external callers.
Conference calls →♫
Voice & Audio Tools
Create announcements and manage reusable recordings and text-to-speech audio for your phone flows.
Voice branding →The AI layer
Your AI agent can be part of the phone system, not a separate experiment.
When a caller asks for information, the agent can use a connected tool. When the caller needs a person, it can transfer the call. When the call is finished, the workflow can pass captured information back to the system you configured.
- Answer and qualify inbound calls
- Run outbound calling workflows
- Read useful business data during a call
- Transfer to people or phone-system destinations
A practical AI call
1Caller asks about an appointment
2Agent checks a connected tool
3Agent answers with the available information
4Call transfers if a human needs to take over
Phone system
Everything around the AI matters too.
Numbers, IVR, phones and ring groups give your AI agent somewhere useful to send the call.
Connected business data
Give the AI access to the information that makes the call useful.
The current integration set includes Google Calendar, Google Sheets, SupaBase, NocoDB and MySQL. The point is not to add more logos to a page. It is to let the call use real business context.
G
Google Calendar
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Google Sheets
S
SupaBase
N
NocoDb
SQL
MySql
Get started
Build the phone workflow your business actually needs.
Start with an account, explore the platform and add the pieces that fit your calls.