DID numbers

A business number without a physical office

Use local, national, mobile or toll-free numbers as the front door to your cloud phone system.

CasaTelecom

Virtual Phone Numbers

A virtual phone number gives customers a familiar way to reach your business while the actual call handling stays in the cloud. With CasaTelecom, a number can become the starting point for an AI agent, IVR, ring group or individual extension.

  • Cloud-based call handling
  • Works with the wider phone system
  • Designed for real business workflows
How it fits

Virtual Phone Numbers

A virtual phone number gives customers a familiar way to reach your business while the actual call handling stays in the cloud. With CasaTelecom, a number can become the starting point for an AI agent, IVR, ring group or individual extension.

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Create a local presence

If your customers are in another market, a local number can make the first step of contacting your company feel straightforward. Your team can still answer remotely.

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Put the number where the work happens

Route the number to an AI Phone Agent, an IVR menu, a ring group or a SIP extension depending on what the caller needs.

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Bring existing numbers into the workflow

The current platform content also describes number porting, allowing existing numbers to be incorporated into the same call setup.

Questions

Common questions

What can a virtual number connect to?

The platform supports assignment to AI assistants, IVR menus, ring groups and individual extensions.

Are local and toll-free numbers supported?

The current service description lists local, national, mobile and toll-free virtual numbers in available countries.

Next step

See how this fits your business.

Create an account or contact us if you want to discuss a specific phone workflow.