Callers ask for a time, your AI agent checks what is free and books it. Moves and cancellations too. It follows your opening hours and booking rules to the minute, so the diary stays tidy and the front desk stays free.
This is what a typical call sounds like to your customer, and what happens behind the scenes.
“Do you have anything Tuesday afternoon?” The agent understands dates the way people say them.
It looks for free slots that fit your opening hours, appointment length and notice period.
Two or three times, not a list of twenty. You decide how many it offers in one go.
The appointment appears in your calendar straight away, labelled as booked by your AI agent.
The agent never offers a slot your rules don’t allow. Set them once per calendar and every booking respects them, even at 11 pm on a Sunday.
Use the calendar built into CasaTelecom, or keep the Google Calendar your team already lives in. Both work with the AI agent.
Built into your account, with nothing to sign in to. Your first calendars are free.
Connect your Google account securely and choose exactly which actions the agent may take.
New patients, check-ups, follow-ups and urgent same-day slots.
Book the right service length, and fill gaps when someone cancels.
Site visits, quotes and car services, booked while you are on a job.
First consultations booked after a short qualifying chat.
Viewings booked straight from the listing enquiry.
Table reservations with your own rules for party size and time.
The agent only offers times that are free in the calendar and that fit your rules, and it checks again when it books. Bookings made by staff in the same calendar are taken into account too, so the diary stays the single source of truth.
Yes, if you allow it. Each calendar tool has four permissions: check free times and look up a caller’s bookings, book, move or change, and cancel. Many businesses let the agent book and move, and keep cancellations for a person.
No. You can connect Google Calendar instead, with read, create, update, cancel and availability actions. Casatel Calendar is simply the fastest option: there is nothing to sign in to, and it was built for AI booking. Google Calendar integration.
Yes. Create as many calendars as you need (your first calendars are free), and give each its own booking rules and its own tool, so the agent knows which diary to use for which service.
The agent always reads the date and time back before it confirms. If you add an Email tool, it can also send a confirmation email or notify your team.
Yes. The Live tab of the calendar shows changes as they happen and labels the ones made by your AI agent. Each booking is also visible in the call transcript.
Answer every call with a voice agent that follows your rules.
Learn moreCheck free times and book appointments.
Learn moreHand the caller to the right person without a cold restart.
Learn moreLive calls, transcripts, reports and costs in one place.
Learn moreCreate a free account, set your booking rules and let the agent fill the diary. Your first calendars are on us.