Read a row
Find a customer, product or order by any column you choose, such as phone number or order ID.
GS Google Sheets integration
Google Sheets + AI phone agent: your spreadsheet becomes a live database
Customer lists, price lists, stock, job tickets. If it lives in a Google Sheet, your AI agent can read it during a call, add a new row for every request, and update a row when something changes.
- Set up in minutes, no code
- Permissions per action
- Works with every AI agent
Tools connector › Google Sheets
One connection = one tool = one action
Test connection Save
✓Choose an app✓Connect3Data and fields4Review
GSGoogle Sheets connected · secrets stored encryptedConnected
Action
Read a row
Fields
Search by: Phone
What the agent gets back Test passed
{
"Name": "Sara Malik",
"Phone": "+44 7700 900218",
"Plan": "Family",
"Last visit": "2026-08-02"
}What the agent can do
Four actions, each one under your control
Every Google Sheets tool does one of these jobs. Create one tool per job and give your agent only the ones it needs.
Create a row
Log a new lead, callback request or order with the details the caller gave.
Update a row
Change a status, add a note or confirm a time on an existing row.
Remove a row
Available if you need it, off unless you turn it on.
On a real call
What it sounds like to your callers
A regular customer calls.
The agent searches the Phone column, greets them by name and sees their plan.
“Do you have the blue one in size 10?”
It reads the stock sheet and answers with the current quantity.
A new enquiry comes in after hours.
It adds a row with name, number and reason, ready for the morning.
Setup
Connect Google Sheets in four steps
Prepare your sheet
Use a header row. The column names become the fields the agent understands.
Connect with Google
Choose Google Sheets in the Tools connector and sign in.
Pick the sheet and fields
Select the spreadsheet, the tab, the fields to use and the field to search by.
Test and save
Run a test lookup, check the result, and add the tool to your agent.
Does the agent see the latest data?
Yes. It reads the sheet at the moment it needs the information, during the call, so edits your team made a minute ago are included.
Can I limit which columns the agent sees?
Yes. In the “Choose data and fields” step you select the fields the tool may use. Columns you leave out are never sent to the agent.
Is Google Sheets good enough as a database?
For many small businesses, absolutely. When you outgrow it, the same approach works with Airtable, NocoDB, Supabase or MySQL.
Keep exploring
More ways to connect
App & CRM Integrations
Give the agent live access to your calendars, sheets and databases.
Learn moreAI Phone Agents
Answer every call with a voice agent that follows your rules.
Learn moreGoogle Calendar integration
Check free times and book appointments.
Learn moreHubSpot CRM integration
Find and update contacts, deals and tickets.
Learn moreConnect Google Sheets to your AI phone agent
Create a free account, add the tool in the Tools connector and test it on your own phone in minutes.