Read rows
Find a customer, booking or product by the column you choose.
DB MySQL integration
MySQL + AI phone agent: let callers reach your own database
Customer records, bookings, stock, tickets. If it is in MySQL, your AI agent can read it and write to it during a call, through a connection you control down to the table and field.
- Set up in minutes, no code
- Permissions per action
- Works with every AI agent
Tools connector › MySQL
One connection = one tool = one action
Test connection Save
✓Choose an app✓Connect3Data and fields4Review
DBMySQL connected · secrets stored encryptedConnected
Action
Read
Fields
Table: customers · Search by: phone
What the agent gets back Test passed
{
"customer_id": 9921,
"name": "L. Novak",
"tier": "gold",
"open_tickets": 0
}What the agent can do
Four actions, each one under your control
Every MySQL tool does one of these jobs. Create one tool per job and give your agent only the ones it needs.
Create rows
Insert a callback request, an order note or a new booking.
Update rows
Change a status or a detail the caller confirmed.
Remove rows
Off unless you enable it for a specific tool.
On a real call
What it sounds like to your callers
A customer calls about their account.
The agent reads the customers table by phone number and answers.
“Is the part in stock?”
It reads the inventory table and gives the current quantity.
“Please call me back tomorrow.”
It inserts a callback row with the time the caller chose.
Setup
Connect MySQL in four steps
Create a dedicated user
A MySQL user with access only to the tables and actions the agent needs.
Connect
Enter host, port, database, user and password, with SSL if your server supports it.
Pick table, action and fields
The wizard shows a few sample rows so you can check you picked the right table.
Test and save
Run a real test, then add the tool to your agent.
How do I keep my database safe?
Create a separate MySQL user for CasaTelecom with only the rights each tool needs, for example read access to two tables. Use SSL, and remove the user at any time to cut access instantly.
My database is behind a firewall. Can I still connect?
Your database must accept connections from our servers. Contact us and we will tell you what to allow.
Does it support PostgreSQL?
For Postgres, use the Supabase integration, or put NocoDB on top of your database.
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Learn moreConnect MySQL to your AI phone agent
Create a free account, add the tool in the Tools connector and test it on your own phone in minutes.