Contact

Start with how your calls work today

When you contact CasaTelecom, the first thing we’ll ask is how calls reach you now: which numbers you have, who picks up, and what happens when nobody can. One of our telecoms people reads every message and writes back, usually within one business day.

Worth mentioning in your message

  1. Your numbersHow many you have, and which countries your callers ring from.
  2. Your sites and phonesOffices, anyone working from home, and any desk phones you’d like to keep.
  3. The busy timesWhen the lines get swamped, and what most callers want.
  4. When nobody can answerWhat should happen then: a menu, a colleague’s mobile, the AI agent or a message.

Write to us

Plain words are fine. Nobody expects you to know the phone jargon.

Thank you, that’s sent. Expect an answer at that address, usually within one business day.

The four points under “Worth mentioning” are a good start. If there’s a diary or a spreadsheet the AI agent should be able to check, name that too.

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Spam-protected. We don’t pass your details on to anyone.

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